Remote Support Hub

Step 1: Download
Click the Windows download link. If it doesn’t start, select “manual download.”

Step 2: Install
Open RustDesk-<version>.exe file from your Downloads folder and follow the prompts to install (agree to terms, choose location, create shortcut), then click "Install."

Step 3: Locate ID and Password
Open RustDesk from the Start menu and note your ID and temporary password displayed on the screen.

Step 4: Share ID and Password
Provide your ID and password to us and accept the connection request when prompted.

Step 1: Download
Click the download link for macOS. Use “manual download” if needed.

Step 2: Install
Open the RustDesk-<version>.dmg file from your Downloads folder and drag RustDesk to the Applications folder to install.

Step 3: Locate ID and Password
Launch RustDesk from Applications and note your ID and temporary password displayed on the screen.

Step 4: Share ID and Password
Share your ID and password with us and click “Allow” or “Accept” on any connection request.